Device Condition Guide

At Refreshed Like New, we believe buying a phone should be simple, transparent, and stress‑free. That’s why we don’t overwhelm you with multiple confusing grades.

We Only Offer Two Clear Conditions:

  • Certified Like New (Refurbished Premium Quality)
  • Brand New Devices

Both options meet our strict quality standards and come with 12 Month Warranty, so you can shop with complete confidence.

Premium Quality Condition Explained

Our Certified Like New Refurbished Devices are the highest tier of Refurbished quality available. These devices are carefully selected and professionally restored to look and perform like a new phone.

What You Can Expect

✔ Like New Appearance with No Scratches, Dents, or Marks

✔ Premium Refurbished Standard Only (We do not stock lower grades)

✔ Original & New components (Battery & LCD)

✔ Fully Tested for Performance & Quality.

✔ 100% Battery Health

✔ 12 Month Warranty for Peace of Mind

Brand New Condition Explained

100% Brand New. No Compromise.

We also offer a select range of Brand New Devices for customers who want the very latest technology.

What You Can Expect

Factory sealed & unused

Original manufacturer box

Latest models only

12 month warranty

All original accessories included

These devices are exactly as intended by the manufacturer untouched and ready to go.

Accessories Condition Guide

All accessories sold by Refreshed Like New are 100% original and brand new.

We do not sell used or refurbished accessories. Each item is carefully sourced to ensure full compatibility, reliability, and performance with your device.

What You Can Expect

Original, brand-new accessories

Unused and sealed where applicable

Fully compatible with supported devices

Quality-checked before dispatch

Warranty Coverage

All accessories are backed by a 3 month warranty, covering manufacturing defects under normal use conditions. This ensures added peace of mind with every purchase.

If you experience any issues, our customer experience team is ready to assist with quick and hassle-free support.

Simple. Genuine. Reliable.

That’s the Refreshed Like New standard.

Two conditions. One promise.

Buying a phone should feel exciting, not stressful. That’s why we keep things simple. At Refreshed Like New, every device is chosen with care, restored to premium standards, and supported by our team long after your purchase.